Gebaje Gema believes gaming should be a source of entertainment, not addiction. We want you to play responsibly, stay within your limits, and keep gaming a healthy part of your life. On this page you'll find everything you need — information, tools, and support for responsible gaming.
Gaming is for fun. Play within your limits and stay in control.
We have a range of tools and services in place to keep you protected
Set your own daily, weekly, or monthly deposit cap. You simply won't be able to go beyond your budget.
Decide in advance how many hours you want to play in a single session. Once that time is up, Gebaje Gema will automatically notify you.
If you'd like a short break, you can temporarily pause your account for anywhere between 24 hours and 6 weeks.
If you need a longer break from gaming, activate a permanent self-exclusion for a period of 6 months to 5 years.
If your losses exceed a set amount, your account will automatically pause. Keep your finances in check.
If you notice any signs of addiction, our Bangla-speaking support team is available 24/7. Reach out via live chat or email.
Responsible gaming at Gebaje Gema means enjoying yourself while staying within your limits. We want every player to have fun, without gaming ever having a negative impact on their family life, finances, or mental health.
Online gaming is a great form of entertainment. But when someone keeps playing to chase losses, or spends excessive time and money on gaming without their family's knowledge, responsible gaming becomes essential.
Gebaje Gema's responsible gaming policy is built on three core principles: Know your limits, stick to them, and seek help when you need it. Follow these three principles and your gaming experience will always stay healthy and enjoyable.
Keep in Mind: Gaming should never be treated as a source of income. Responsible gaming means only wagering what you can afford to lose without affecting your day-to-day life.
Gaming addiction can creep up gradually. If you recognize any of the signs below, it's time to use our responsible gaming tools or seek professional support:
Important: If you notice any of the signs above in yourself, don't try to handle it alone — reach out to us Help Center Reach out. Asking for help isn't a sign of weakness — it takes real courage.
Gebaje Gema offers a range of effective responsible gaming tools, all easily accessible from your account settings. These tools help you stay in control of your gaming.
To use these tools, go to your account settings or contact our Help Center Get in touch.
Setting limits at Gebaje Gema is straightforward. Below is an overview of the available limit types and how they apply:
| Limit Type | Time Limit | Effective From | Change |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate (when decreasing) | Decreases are immediate; increases take 24 hours |
| Loss Limit | Daily / Weekly / Monthly | Immediate | Decreases are immediate; increases take 7 days |
| Session Time Limit | Hours Per Session | From the next session | At Any Time |
| Cooling-Off | 24 Hours – 6 Weeks | Immediate | Reactivate after period ends |
| Self-Exclusion | 6 Months – 5 Years | Immediate | No changes before the period ends |
Tips: Our advice for new users: set a monthly deposit limit right from the start. This prevents you from accidentally going over budget.
If you feel you need a long break from gaming, use Gebaje Gema's self-exclusion feature. Once self-exclusion is activated:
Steps to self-exclude:
Remember: Your account is not reactivated automatically once the self-exclusion period ends. You will need to submit a reactivation request yourself.
Responsible gaming isn't just about setting limits — it's also about maintaining a healthy mindset. Follow these tips to keep enjoying Gebaje Gema for the long term:
The Bottom Line: Responsible gaming at Gebaje Gema means enjoying gaming without letting it negatively impact other areas of your life. If gaming becomes a problem, don't hesitate to seek help.
Gebaje Gema strictly prohibits anyone under 18 from gaming on its platform. Age is verified at registration, and KYC checks are conducted on a regular basis.
Advice for Parents:
Policy Violation: If a minor's account is identified, it will be closed immediately and any deposited funds will not be refunded.
Gaming addiction is a real problem — and it's treatable. Don't face it alone; help is available. Below are support resources both through Gebaje Gema and beyond:
Our Bangla-speaking support team is available 24/7 via live chat and email.
Seek advice from a mental health professional to address gaming addiction. Talk to your doctor about it.
Talk openly with the people close to you. They are your strongest support system.
Email us directly at: support@gebajegema.biz – we'll respond within 3 business days.
Remember: Asking for help is a brave thing to do. Gebaje Gema is always here for you. We want to work together to make sure you game responsibly.
Join Gebaje Gema and use our responsible gaming tools for a safe and enjoyable experience. Your protection is our priority.
For players aged 18 and above only. Please play responsibly.